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1  Availability of appointments
2  Length of time in the waiting room
3  Accessibility of the Physician
4  Accessiblility of the nursing staff
5  Friendliness of the receptionist
6  Length of time to return phone calls
7  Were all of your questions/concerns addressed?
8  Explanation of financial obligations
9  Cleanliness of the office
10  Overall experience at Dr. Alfred J. Rodriguez office
11  What is the likelihood of referring friends to this practice?
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